Privacy notice — draft

NOT READY TO PUBLISH: Confirm the lawful bases, retention schedule, processors, email provider, international transfers, rights contact, and special-category data handling.

Controller: CowGoMoo Web Solutions Limited, 203 West St, Fareham, PO16 0EN, UK (company no. 07682909).

Information we receive

Case enquiries may include your name, email address, dispute category and short description, plus an email address provided for the other party. If a person responds, we may record their choice and optional response.

Why we process it

To review service suitability, communicate about enquiries, manage voluntary invitations, prevent abuse and keep appropriate business records. The specific UK GDPR lawful bases for each activity need documenting before launch.

Information about others

If someone supplies your email address, we may contact you once with a clear explanation of why we obtained it, our identity, privacy information, and a way to decline. No ongoing messages should be sent after an opt-out.

Access and retention

Access should be restricted to authorised personnel. Records must be securely stored and erased according to an established retention schedule. Do not submit special-category or highly sensitive information using the basic enquiry form.

Your rights

Depending on the processing and applicable law, you may have rights of access, correction, erasure, restriction, objection and complaint to the UK Information Commissioner's Office.

Contact: hello@example.com.